How to Write an Email (No, Really) | Victoria Turk | TEDxAthens | ข่าวสารล่าสุดเกี่ยวกับ email

me after signing off an email with kind regards…..

perfection overloaded.

I paid for a college education just so I can watch this 15 minute video on how to write an email… wtf, lol what a waste of time and money, doesn't even take 3 minutes to learn how to write an email, and thats if you dont know how to write an email by 18-19 years old -_-

My Replika send me this… Why though

Some key points from this video:

– 1:36 Fundamental goal of email etiquette: "reduce the burden of email as much as possible". Reduce email size. Reduce # of recipients.

– 2:16 "Hi" is fine. Don't use "Dear". In fact, email first started out informal.

– 3:20 Only say "hi" once a day (per person).

– 4:15 Another goal of good email etiquette: respect people's time.

– 4:23 Consider the "Inbox Zero" method.

– 4:46 "Assume that everyone you're communicating with is smarter than you and cares more than you and is busier than you"
— Merlin Mann
– 5:15 Too much brevity can become rude. Examples of rude, short emails; "OK."; "Received."; "Agree."; "?".

– 7:53 "Thanks!" is more favourable than "Thanks." and Thanks".

– 8:15 Use emojis to make up for lack of sentiment (your emotional intent).

– 8:40 The best sign-offs: "Best wishes"; "Best"; and "All the best"
.
– 9:19 Worst e-mail sign-off: "Thanks in advance." You can't thank someone for X before they've agreed to do X.

– 10:15 E-mail signatures should be simple. No fancy images. Just include your name and contact info.

– 11:15 CC Rule – Anyone in "To" is expected to respond. Anyone in "CC" is not.

– 12:35 Use "BCC" to protect recipients' info and to avoid "Reply-All" disasters.

– 13:55 Timing. Work emails should be during work hours (because even though recipients can choose to read later, they'll feel pressure to read immediately).

Extremely useful info!

The only thing I'm not sure I agree with is her view on "Thanks in advance."
I usually end my emails with gratitude (e.g, "Thank you") to thank recipients for their time (spent reading the email). But I also end with gratitude when I'm certain they'll do the thing I've requested (just because that's how the company operates and it would be odd for me to assume otherwise).

Thanks in advance

any lyceans watching this as well? lmao

つまりどういうこと？！

A few good thoughts here, but the aversion to detail in emails doesn't make sense in every situation, and I'd offer that most emails would do better with a more complete approach to logically ordering the facts needed to achieve whatever outcome the email is intended for. Communication is difficult because everyone speaks and listens through their own filters/context, so how does providing less information create more efficiency (unless the information was superfluous, of course), given some recipients may require all details/timelines/issues laid out in a digestible format that can be referred back to at a later date? 

This seems less of a primer for improved communication and more of a reaction to shortened attention spans, declining reading comprehension skills, and thin-skinned people who read aggression into every "thanks in advance". Ironically, as one of the other comments so helpfully suggested, her presentation was greatly improved by increasing video speed by 1.5. 

Thanks in advance for considering my perspective ;)

What about starting with Blessings?

What what? Not even a mention of topposting/TOFU vs interspersing?

If you reply to an email that has 5 questions, you post two answers above it and let the person GUESS which questions belong to which answers?

"Thanks in advance" is so passive aggressive for me

Thankyou so much!